R&D Strength

We are committed to R&D and delivery of AIDC devices and solutions. Our in-house R&D capabilities provide a solid foundation for our business development, enabling us to cater to the needs of our diverse customer base and meet a wide range of product and industry applications. Our dedicated R&D team plays a vital role in driving both horizontal and vertical growth of our products, ensuring that we are capable of promptly responding to any market needs we identify. As of March 2024, we had over 140 registered patents in the PRC, of which 20 are invention patents, 79 are utility model patents, and 51 are design patents. We also possessed 23 registered software copyrights.

Meanwhile, our R&D capabilities have been widely recognised. In 2024, our desktop POS terminal received the iF Design Award and the Red Dot Design Award, both of which are world-renowned product design awards. We also received multiple awards and recognitions from the industry and the relevant government authorities, including the accreditations as a National Specialised and New Key Little Giant Enterprise  by the Ministry of Industry and Information Technology of the PRC, a National Superior Intellectual Property Enterprise by the China National Intellectual Property Administration, and a National High and New Technology Enterprise by the Ministry of Science and Technology of the PRC .

QC System

We place top priority on the quality of our products. As such, we have developed and implemented stringent quality control to ensure that every stage of our production adheres to our high quality standards. Our key quality control measures cover quality check on inspection of raw materials, quality inspections of each production key step of our production process, quality check of finished products, out-of-box quality inspection of packaged products, and on-going reliability test (ORT). Our quality management system has been certified to ISO 9001:2015 since August 2016. We have also engaged independent product testing and certification organizations to test and certify our products on the relevant standards of each target market, such as the certification by Federal Communications Commission (“FCC”) in the United States, CE mark in Europe and Bureau of Indian Standards in India, which are leading product safety and quality standards in the respective market. We believe these certifications signify our commitment to pursue excellence in our quality control standards, which we believe is fundamental to our customers’ loyalty and confidence to our products.

Our key quality control measures are as follows:

Inspection of raw materials

 We maintain a list of qualified suppliers and we generally purchase raw materials only from selected qualified suppliers which fulfill our requirements, taking into account factors including, among others, market reputation, licence and qualification. We require our suppliers to provide quality inspection reports on the important raw materials for our production from time to time. Our quality control staff will conduct sample check on each batch of the raw materials in accordance with our internal guideline and maintain a record for the inspection.

Production quality control

We strictly monitor each step of our production process to ensure it meets our quality control requirements. Each of our staff is required to participate in mandatory training on our operation procedures and quality control requirements. We also station staff at each key step of our production process to examine the quality of the goods before passing to the next production step. Our quality control staff also conducts routine and ad hoc quality inspections in the production areas and at selected production steps to detect any potential issues in the production process.

Finished products quality control

 Our quality control staff conduct quality check on our products before packaging. Such quality check primarily focuses on product appearance, function, safety and sterilisation conditions.

Packaged products quality control

 After our products are packaged, our quality control staff would conduct an out-of-box quality inspection on a sampling basis to ensure that the packaged products are up-to-standard before delivering them to our warehouses. After the quality control staff have confirmed that the quality standards for each process have been satisfied, they will collect the inspection paperwork for each process and issue an inspection report. 

On-going reliability test (ORT) 

When our products are stored in the warehouses, our quality control staff would conduct continuous performance test of the products on a regular basis to ensure their ongoing reliability. For example, the testing may involve running our products for a certain number of hours under specific conditions to measure their functionality and performance.

Product Certification